Top Ten Features
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1. A Collaborative
Team Knowledge Space, Always Available on your BlackBerry |
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The BlackBerry is a
perfect place to put your collaboration information because it is always
with your team members, on their hips or in their purses or
briefcases.
KnowledgeMatrix makes it easy to accomplish and maintain.
In this example,
a professional sales team shares the status and progress of
individual major accounts.
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2. Synchronization of All Team Members in a Timely
Fashion |
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Synchronization is automatic and managed by REXwireless Software's
REXdesktop servers.
This results in the
knowledge team being able to create and maintain their
KnowledgeMatrix workgroup with no I/T department support.
Users can issue a
manual Sync Now command to ensure that they are up-to-date.
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3. Full "IdeaMatrix"-like Functionality, including BlackBerry
application injection features |
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KnowledgeMatrix is based on the highly-successful ideaMatrix product
and retains nearly all the functionality while adding team
synchronization.
Please review the top
ten features from ideaMatrix and perhaps download the ideaMatrix
trial. All the cool stuff, such as injection from BlackBerry
e-mail and phone log, to Indy*Search, makes the transition to
KnowledgeMatrix. |
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4. Advanced Collision Detection Correction on REXdesktop |
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The "heavy lifting" in the KnowledgeMatrix solution occurs within a
new advanced REXdesktop synchronization server engine called RDX2.
RDX2 merges changed
text within a field, a step beyond normal REXdesktop which detects
collisions based on the entire field.
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5. Record Ownership and Record Locking Support |
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When a team member knows that he will be doing major modifications
to a specific record, he can issue a temporary record-lock,
preventing others from modifying that record until the large-scale
changes are complete.
KnowledgeMatrix also
offers the ability for the original creator of a particular note to
mark a note as read-only, preventing modifications or deletions by
team members. |
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6. Create, Copy & Paste Templates with Ease |
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KnowledgeMatrix offers a group templates drawer and folders.
Within this area,
templates can be created that are later used for the creation of
certain repetitive notes such as sales call planning forms, job
tickets, invoice requests and so forth.
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7. Can Support Teams that Span Company and Country Boundaries |
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KnowledgeMatrix does not require a homogeneous BlackBerry
environment to accomplish its mission. BlackBerry Enterprise
Server (BES) software is not a requirement.
This means that
workgroups can span multiple companies and multiple cellular
carriers with ease, including a mix of BES attached and BIS attached
BlackBerry devices.
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8. User Independence for Certain Aspects of Organization & Use |
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KnowledgeMatrix mixes a lot of the flexibility found in ideaMatrix
with the group environment.
As an example, a user
can use drag / drop sorting to change the order of notes in a folder
to her liking, without effecting another user's sort order.
Likewise, special views such as "last viewed" and "last edited by
me" are user and not group specific. |
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9. Each User has Full REXdesktop access to their Version of
KnowledgeMatrix |
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Each team member receives a fully-functional version of REXdesktop
which maps to their BlackBerry device's view of the pervasive
KnowledgeMatrix.
This allows a team
member to work with the convenience of a full-screen and keyboard
when it makes the most sense.
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10. Last Edits by Member Cross-Matrix Views for Everyone on Team |
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New special views such as are provided that allows team members to
see the changes that are happening to the Matrix, sorted by team
member or as a whole.
So that information is
not inadvertently lost, the team leader has the ability to view two
weeks of KnowledgeMatrix history on his or her REXdesktop session,
enabling recovery of information if necessary. |
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