Support Center

Forgot My Passwords
Please input your BlackBerry device PIN and we will e-mail your passwords to the e-mail address we have on file for you.  The PIN is found under BlackBerry Options / Status. 

We e-mail within seconds - if you do not see the email within 15 minutes, check your spam folder in case the messages is incorrectly classified by your e-mail system.

If you no longer have your device PIN, please contact our support center.

Note that valid characters in the PIN are A - F, and 0 - 9 only.